AdBlue in the Diesel Tank in Woodbridge: What Now?
What to do about AdBlue in a diesel tank comes down to one thing more than any other: whether the engine has been run since it went in. Anywhere the vehicle is — Maidensgrave, Woodbridge — don't start an engine that has not been started yet. Usually this is draining and properly rinsing it on the spot in Woodbridge — and so leave your ignition and engine off and call 0333 366 0103. Stop the minute you safely can and turn off, if it has already run. Stage one stays unchanged, even though the job is bigger.
Wherever around Suffolk it took place, one of the situations below fits yours.
At the pump in Woodbridge: AdBlue in a diesel
The cap you unscrewed was the wrong one — and you just notice it while you are stood at the petrol pump, bottle or the nozzle in your hand. Anywhere in Woodbridge, then — Gulf, Shell, or anywhere else close by.
The point: of all places to notice, this is the best. Still in your tank, and nothing drawn onwards: that is where the AdBlue is.
Clearing the petrol pump is no excuse to start it — and so do not get back in. Ask the staff to help you push the car into a parking space, keep the receipt or the bottle, and call us from the forecourt. Stuck beside the pump? Our explosion-proof kit keeps a live forecourt sensible, so we can drain the vehicle in place.
AdBlue in your diesel tank on a Woodbridge drive?
For days the dash had been warning you. You bought a bottle, poured it in on the driveway, and only when you put the empty bottle in the recycling did you look a second time at the cap. It occurs on driveways just off Thoroughfare as frequently as anywhere.
In short: if the car hasn't moved since, it is nearly as good as spotting it at the forecourt. On the bottom of your tank is exactly where AdBlue stays, because it won't mix with diesel — and a night passing changes nothing of the difference.
Next: prevent any early-morning move by putting the keys indoors, then ring us. Our engineers drain it on your driveway, whether that is around Woodbridge or out in Mill Hills. Our pumping kit works quiet enough that it won't wake the neighbours at night.
AdBlue in a diesel and already driving in Woodbridge?
Rough running, smoke, lost power or a lit dashboard arrived a mile or two beyond the fill. Jacobs Way, perhaps, or the route to Colchester — a run of under 25 miles.
The point: your system has drawn AdBlue through by now. It's been through the fuel filter and the fuel lines and, the further you went, into the high-pressure fuel pump and your injectors. More driving, more starts: deeper it goes.
Your move: pull up somewhere sensible, then turn the motor off. On the M11, under 50 miles from Woodbridge, that means the next exit, not the services further on. Don't restart the vehicle to see if it has cleared; it will not have. Roughly what distance had it gone? Say so when you call.
Hire, lease or company car with AdBlue in the wrong tank
Seven days ago, the car was unknown to you. The AdBlue filler is right beside the diesel filler, which you did not know, because your own vehicle either has no AdBlue or keeps it somewhere else. Wherever you are across Suffolk, every driver could slip up.
The point: exactly as above, divided by if it ran, but with an added step. Plenty of rental and company agreements need the owner's approval for repairs.
Next: phone the rental company or your fleet manager first, then us — settling it before we arrive is faster. Keep the car off while the reply arrives, even if you're parked outside the nearest station or near Barretts of Woodbridge.
Woodbridge: unsure if it was AdBlue in your diesel tank?
At times the honest answer is "I think so". A slight ammonia-like smell hangs around your filler, the bottle feels too light, and which cap came off is a blur. The gates of Woodbridge Primary School in a hurry, say, or a friend's drive out in Bromswell Heath.
The point: your motor is not hurt by a little AdBlue splashed around the outside. In your diesel tank, by contrast, AdBlue damages it. Turning on your car won't tell you which, and if there is AdBlue in that tank it will suck it in.
Assume it was put in, and don't start your key. Ring us and explain what you saw; we'd rather check a tank that turns out clean than drain one that has already been run.
The common ground in each Woodbridge AdBlue drain
The work begins the same way, whatever the case. Filling station, driveway, The Old Mariner's car park or a street beside Salvation Army — the van reaches your car, and three questions come next: what liquid, what amount, and if it has run. Answers set the work; the quote comes on the call while no one has set off yet.
Emptying the tank comes first, followed by a careful flush — more important with urea than after petrol, because crystals and corrosion won't go by themselves, however long it sits. The filter is cleaned, or replaced where it needs to be; fresh diesel goes in; and your car is tested. Not started? Then roughly half an hour on site covers most jobs.
Firing it up comes at the end. Our engineers check it runs properly on clean diesel before leaving. Our engineers do the entire job where the vehicle is, and long-term damage is very rare when it has been spotted quickly. For your insurer: an engineer's report and the VAT invoice. For you: payment that day, nothing upfront. Many insurance policies include misfuelling cover, and so it's worth checking yours while we're on the way.
About Woodbridge and where it is
Woodbridge is a town situated on the River Deben in Suffolk, with a low elevation of around 8 metres above sea level. Woodbridge has a population of approximately 9045 people and is characterized by predominantly detached housing. Woodbridge is located near several notable landmarks, including Mill Hills and Drybridge Hill, and is close to the nearby town of Melton. Woodbridge is also within commuting distance to larger cities, such as Colchester and London, which is around 73.9 miles away.
AdBlue drains across Suffolk, Woodbridge included
Over IP postcodes, the vans covering Woodbridge — a riverside town — work nearby towns too, Drybridge Hill and Melton included. Giving us a IP12 1 postcode finds you fastest of all.
Stopped heading to Elmhurst Park, or right in the centre of Woodbridge, the vehicle remains where it is — there's no need to move it at all. Where it sits, that is where it is drained. If you are somewhere hard to explain, close to Woodbridge Library or close to a boundary, ring and ask instead of assuming.
The one-line version
Where it has not started, phone and keep it that way. Whichever line applies, Petrol in Diesel handles the rest on 0333 366 0103, across Suffolk and within Woodbridge — once you stop, turn off then ring, if it's run.