What Now? AdBlue in the Diesel Tank in Wye
What to do about AdBlue in a diesel tank depends on one thing more than any other: if the motor has run since it was put in. If it has not, keep it that way, whether the vehicle is around Wye itself or out in Naccolt. Usually that is draining and thoroughly rinsing it right there around Wye — so leave your key and engine off then phone 0333 366 0103. Where the engine has been run, stop safely straight away, then turn the car off. The job is bigger, but the first stage is the same.
Anywhere around Kent it took place, one of the situations below fits yours.
Wye forecourt: AdBlue in a diesel at the pump
The cap you unscrewed was the wrong one — and you only notice it as you are standing at the pump, bottle or nozzle in hand. It might be the Wye Motors, or perhaps the Willesborough Kennington Garages, or a different station in Wye.
What it means: this is the best location to find out. Just your tank holds AdBlue; no component past it has drawn any in.
Next: avoid the temptation to start it just to move away from the petrol pump. Get the staff to lend a hand rolling it into a bay, save the bottle, then ring us right there. Can't move the vehicle beside the pump? Our explosion-proof kit makes a busy forecourt sensible, so it can be drained where it is.
Wye, at home: AdBlue in your diesel tank
For days the dashboard had been nagging you. Only at the recycling bin, the empty container in your hand, did you glance back at the cap you'd used at the drive. Houses just off Churchfield Way get hit as much as everywhere else.
The point: no miles since makes this nearly equal to finding it at the pump. AdBlue doesn't mix with diesel; it sinks to the bottom of that tank and waits there. Overnight does not change that.
Next: prevent any early-morning move by keeping your keys in the house, then phone us. Your driveway is where it is emptied, be it in Wye or Withersdane. Our pumping kit works quiet enough not to disturb the neighbours at night.
Drove off with AdBlue in a diesel in Wye?
Topped up, drove away, and soon your motor was turning roughly, smoking, losing power, or lighting up your dash. High Street, say, or the route to Canterbury — a trip of under 10 miles.
Meaning? The pump has sucked the AdBlue up. It's been through the fuel filter and the lines and, the further you went, into the high-pressure fuel pump and your injectors. More miles, more starts: further it goes.
What to do: pull over where it's safe then switch off. Wye sits under 5 miles from the M20; there, come off at the first junction rather than pushing on for the services. No test restarts: clearing itself isn't something AdBlue will do. Phone us and say how far you drove.
AdBlue in the wrong tank of a hire, lease or company car
You have just had the vehicle for days. On your own car, AdBlue is missing or elsewhere. On this one, the inlet is right by your diesel cap — news to you. Wherever you are in Kent, every driver could be caught.
In short: an extra step on top of the situations above, and those depend on whether it's run. Work on the vehicle frequently requires the owner's approval under rental or company agreements.
Settling it before we turn up is faster, so ring the rental company or your fleet manager, then us. Hanging on for an answer at the car park outside the nearest station, or beside St Gregory & St Martin? Leave the car off meanwhile.
AdBlue in your diesel tank? Not sure, around Wye
"I think so" is often as honest as it gets. Which cap came off, you cannot recall; but the bottle feels less than expected, and ammonia lingers by the filler. The gates of Lady Joanna Thornhill Endowed Primary School in a hurry, say, or someone's driveway out in Kempes Corner.
The point: the motor is not hurt by some AdBlue spilled on the filler. In your diesel tank, however, AdBlue damages it. Any AdBlue in that tank will be pulled in by turning on the car, and the start would not settle which it is in any case.
Next: act as though it got in, then keep your engine off. Phone and give the details: we would sooner confirm a clean tank than empty one once the engine has been run.
What each AdBlue drain around Wye has in common
Whichever situation you are in, the job starts the same way. Forecourt, driveway, The Kings Head's car park or a street by Wye Library — our van reaches the vehicle, and three answers come next: which liquid, which amount, and whether it ran. Answers shape the work; the quote follows on the call whilst nobody has left yet.
Draining the tank comes next, then a careful flush — more vital with urea than with petrol, because crystals and corrosion won't go by themselves, no matter how long you wait. Last come the filter, flushed or renewed as needed; clean diesel; and a test of the car. Not started? Then roughly half an hour on site is most jobs.
The final step is firing it up. Before our technicians leave, it is tested to make sure it runs properly on fresh diesel. When it's noticed early, the car very rarely has permanent damage, and the entire job takes place where it is. Nothing is taken upfront, payment is made on the day, and you receive what your insurer asks for: an engineer report plus a VAT invoice. Plenty of insurance policies include misfuelling cover, and so it's worth checking yours whilst we're on the way.
About Wye
Wye is a village situated on the River Great Stour in Kent, with a mix of old and new buildings, including many terraced houses. Wye sits at an elevation of 46 metres, near the North Downs, and is surrounded by rolling countryside. Wye is located near several smaller settlements, including Withersdane, Boughton Corner, and Boughton Aluph, and is within commuting distance of Canterbury. Wye has a population of around 1638 people, according to recent estimates.
Wye and Kent: AdBlue drains across the area
As a village, Wye shares its vans with the surrounding towns — Boughton Aluph, Boughton Corner — all the way through TN postcodes. Fastest of all: a TN25 5 postcode for your location.
Central Wye or a lay-by near Wye Cricket Club: either way it is, your car never needs to move an inch for the drain. Where it stands, that is where it is emptied. If you are somewhere hard to describe, close to Wye Village Hall or close to a border, ring and ask rather than assuming.
In one line: your situation
Where it has not started, phone and leave it off. Already run: stop, switch off then call. Either way, Petrol in Diesel takes it from there around Wye and anywhere in Kent on 0333 366 0103.