AdBlue in the Diesel Tank in Wylam, and What to Do Next
One fact matters above all when AdBlue is in a diesel tank, and that is whether the engine has run since. Not run yet? Then leave the car like that, whether the car sits — Wylam or Houghton. Phone 0333 366 0103 with your ignition and engine both off. Across Wylam, that is typically drained and flushed on the spot. If it's run, stop as soon as it is safe then switch off. The job is bigger, yet the first step is the same.
Match what happened to a situation from the ones below, anywhere around Northumberland you are.
At the pump around Wylam: AdBlue in a diesel
Just now, nozzle yet in your hand, you realise that the cap you took off was the wrong one, right at the pump. Somewhere around Wylam, then — JET, Esso, or somewhere else close by.
Put simply: there is no better place to be to discover it. No pump has pulled it through, and so the AdBlue sits just inside your tank.
What to do: don't get back in and crank it to clear the pump. A few jobs: a push into a space with the staff helping, the receipt kept, and a call to us from where you stand. Our equipment is explosion-proof and safe on a busy forecourt, and so a vehicle that can't be pushed clear is drained where it is at the pump.
At home around Wylam with AdBlue in the diesel tank
For days the dashboard had been warning you. Only by the recycling, the empty container in your hand, did you look back at the cap you'd used on the drive. Just off Falcon Terrace is not different from anywhere.
Meaning? As long as your vehicle has not been driven since, it's close to the forecourt case. On the bottom of the tank is exactly where AdBlue stays, since it won't blend with diesel — and a night passing makes nothing of the difference.
Next: the keys indoors, and so no one drives the vehicle off first thing. Then, ring. Your driveway is where it gets drained, whether in Wylam or Clara Vale. Even at night, our pumps stay quiet enough for a driveway.
Wylam: drove off with AdBlue in a diesel?
Topped up, drove away, and soon your motor was running unevenly, smoking, losing power, or lighting up the dash. Somewhere along The Dene or else on the road to Newcastle upon Tyne — under 10 miles away.
Meaning? Your pump has sucked the AdBlue up. Through your filter, along the lines, and — the further the mileage — on into the high-pressure pump and every injector. More miles, more starts: further it travels.
Do this: pull up anywhere safe, then turn the motor off. On the Central Motorway East, under 10 miles from Wylam, that means the next junction, not the services further on. No trial restarts: clearing itself isn't something AdBlue does. Tell us know the distance covered as you call.
Hire, lease or company car with AdBlue in the wrong tank
It is a vehicle you have had for a week. Unknown to you, the AdBlue and diesel fillers sit next to each other here — not like your own car, which has no AdBlue or keeps it elsewhere. It can happen to anyone, anywhere across Northumberland.
In short: an extra step on top of the cases above, and those turn on if it's run. Plenty of hire and fleet contracts require the owner's sign-off before repairs.
Your move: hire firm or fleet manager to begin with, us second, since sorting it early cuts time. If you are stranded in the car park outside the nearest station, or by Wylam Library, while you wait for an answer, leave the vehicle off.
Unsure about AdBlue in the diesel tank around Wylam?
"I think so" is often as honest answer there is. A slight ammonia-like smell lingers near your filler, the bottle feels too light, and the cap you took off is a blur. It might have been on a friend's drive in Bar Moor, or in a rush by Wylam First School at the school run.
What it means: a little spilled round your filler does no damage to the motor. AdBlue inside your diesel tank does. You cannot tell which by turning the ignition, and doing so will pull in any AdBlue that is in your tank.
Next: act as though it got in, then leave the motor off. Checking a tank that turns out clean is better than draining one once it's been run — so ring then describe to us what you noticed.
What every AdBlue drain in Wylam has in common
Whichever situation you are in, the job starts the same way. Wherever the car is — The Fox and Hounds's car park, a street by Railway Museum, a driveway, a forecourt — our van arrives and we ask about the fluid, the quantity, and whether your engine has been run. Replies shape the work; the quote comes on the call while nobody has set off yet.
A thorough flush comes after this drain. With petrol it's standard; with AdBlue it is essential, because deposits build up and some metals corrode, and none of it washes out unaided. Last come the fuel filter, cleaned or renewed if necessary; clean diesel; and a check of the car. If the engine has not run, most jobs take about half an hour once we're there.
Lastly, our engineers fire it up. Our engineers confirm it runs smoothly on new diesel before we go. The whole job is done where the vehicle is, and when it is caught quickly, permanent damage is very rare. Nothing is paid upfront, payment is made on the day, and you get what your insurer asks for: an engineer report plus a VAT invoice. Many policies cover misfuelling, and so check yours while the van travels.
About Wylam itself
Wylam is a village situated on the River Tyne in Northumberland, with a mix of terraced housing and other residential properties. Wylam lies close to the city of Newcastle upon Tyne, approximately 8 miles to the west, and is near other local places such as Clara Vale and Crawcrook. Wylam has a population of around 1830 people and is located at a relatively low elevation of 18 metres above sea level. Wylam is part of the wider Tyne Valley area, which has a rich history and natural beauty.
AdBlue drains about Wylam and across Northumberland
As a village, Wylam shares its vans with the nearby places — Crawcrook, West Wylam — all the way across NE postcodes. Fastest of all: a NE41 8 postcode for your location.
Stopped heading to Wylam Jubilee Field, or right in the heart of Wylam, your vehicle stays where it is — there's no need to move it at all. Our van drains it in place. Tricky to pin down? By Great War Memorial or a county line? Checking is better than assuming, and so ring.
Your situation, in one line
Engine never started: phone, and leave it alone. Run by now: pull over, power down, ring 0333 366 0103. Petrol in Diesel handles the remainder, in Wylam or wherever in Northumberland.